Shelley’s Ten Commandments of Human Relations

  1. Speak to people.  There is nothing as nice as a cheerful word of greeting.
  2. Smile at people.  It takes 72 muscles to frown and only 14 to smile.
  3. Call people by name.  It’s music to anyone’s ears to hear the sound of his or her name.
  4. Be friendly and helpful.
  5. Be cordial, and act as if everything you do is a genuine pleasure.  If it isn’t, learn to make it so.
  6. Be genuinely interested in people.  You can like almost anyone if you try.
  7. Be generous with praise, cautious with criticism.
  8. Be considerate of the feeling of the others.  There are usually three sides to a controversy-yours, the other fellow’s, and the correct one.
  9. Be alert to serve.  What counts most in life is what you do for others.
  10. Live with a good sense of humor, a generous dose of patience, and a dash of humility appropriate to being human.